Frequently Asked Questions

We appreciate your business and want to thank you for considering us for your purchase. However, we regret to inform you that we cannot accept returns or exchanges on any of our products once they have been purchased.

We understand that sometimes returns are necessary, but due to certain restrictions, we cannot accept them. Our team is always available to help answer any questions you may have about our products before making a purchase. We would be more than happy to provide additional information or details to ensure that you are fully satisfied before making a commitment.

Thank you for your understanding and continued support.

We're thankful for your business and want to make shopping with us as convenient as possible. To that end, we want to let you know the following forms of payment we accept:

To that end, we want to let you know the following forms of payment we accept:

- Credit Cards (Visa, MasterCard, Discover, and American Express)

- Debit Cards (with Visa or MasterCard logo)

- Paypal

We do not accept cash on delivery, checks, or money orders as acceptable forms of payment.

Please feel free to contact our customer service if you have any questions about payment options or if you need assistance during the checkout process.

Thank you for choosing Little Sprouts as your preferred shopping destination.

Thank you for your purchase at Little Sprouts. We appreciate your business and are excited to get your order to you as soon as possible.

To help you track the status of your order, please follow these steps:

1. Visit our website and log in to your account.

2. Navigate to the "Orders" section of your account dashboard.

3. Find the order you would like to track and click on the tracking number. If a tracking number is not available, please contact our customer service team for assistance.

4. Once you've clicked on the tracking number, you will be redirected to the carrier's website where you can track your package in real-time.

If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. We are always happy to assist you.

Thank you for choosing to shop with us.

Thank you for your recent order with Little Sprouts. We appreciate your trust in us and will make every effort to get your order to you as soon as possible.

Our standard shipping time is usually 3-5 business days, however, during busy periods or high-volume periods, order processing may take an additional 1-2 days.

For customized, preorder or personalized items, or items that are currently out of stock and may need to be sourced, we may require additional processing and handling time before dispatching the order to you.

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor the delivery status of your package. You can also track your order by logging into your account on our website.

We understand how important it is for you to receive your order promptly, and we assure you that we are doing everything we can to get your order to you as quickly as possible.

If you have any questions or concerns regarding the status of your order or the shipping timeframe, please contact our customer service team. We are always happy to assist you.

Thank you for your business and patience.

We at Little Sprouts are thrilled to be able to provide our products worldwide. We are proud to offer international shipping to all locations around the globe.We are proud to offer international shipping to all locations around the globe.

To place an international order, simply follow these steps:

1. Add the desired products to your cart and proceed to checkout.

2. On the checkout page, fill out your shipping address, ensuring that all details are correct and complete.

3. Select the appropriate shipping option from our international shipping options.

4. Finish the checkout process and make your payment.

Please note that customs and duty fees, taxes, and other additional fees may apply depending on the destination country. These fees are determined by the customs or postal service regulations of the destination country, and are outside of our control. We are not responsible for any fees incurred.

Thank you for choosing Little Sprouts as your preferred shopping destination, and we look forward to serving you.

At Little Sprouts, we pride ourselves on providing exceptional service and ensuring that each order is accurately fulfilled. Once an order has been placed, it is automatically processed and shipped as soon as possible to ensure timely delivery. For this reason, we regret to inform you that it is not possible to make any changes to an order once it has been placed.

It is essential that you carefully review your order before submitting it to ensure that all the details are correct, including the product, size, quantity, and shipping address. We encourage you to double-check your order to avoid any inconvenience or delays.

If you have any questions or concerns about your order, please feel free to contact our Customer Service team, and they will be happy to assist you.

Thank you for choosing Little Sprouts, and we appreciate your understanding and support.

At Little Sprouts, we are committed to providing you with the best possible shopping experience. We understand that sometimes you may have questions, concerns, or feedback that require the attention of our Customer Support team. Here's how you can get in touch with us:

1. Email: You can reach us anytime by sending an email to support@littlesproutsclothing.store. Our team will respond within 24 business hours.

2. Social Media: If you prefer, you can also get in touch with us via our Facebook or Instagram handles. Simply send us a direct message, and we'll get back to you.

We take pride in our knowledgeable and friendly customer support team, and we are always ready to assist you in any way we can. Please feel free to contact us with any questions or concerns, and we'll be happy to help.

Thank you for choosing Little Sprouts, and we look forward to serving you.

If your order has arrived incorrectly, damaged or if you are missing items, we deeply apologize for the inconvenience, and will do our best to make things right.

We assure you that we will take all necessary corrective measures to address the problem satisfactorily. Please let us know, within 3 days of receiving your order, which of the following issues occurred, so that we can promptly resolve it:

- If you received a wrong order or an item different from what you ordered, we will initiate a replacement immediately and facilitate the return of the incorrect item at our expense.

- If your order was damaged, we will initiate a replacement immediately and facilitate the return of the damaged item at our expense.

- If any items were missing from your order, we will investigate the matter and make sure that the missing items are delivered to you as soon as possible.

Please provide the necessary details along with your order number and contact information, so we can quickly track your order and initiate the corrective action. We will also follow up with a confirmation email as well as the status of the resolution.

We understand that this experience must have caused a lot of inconvenience, and we apologize for that. We value your patronage and will do our best to ensure that you are always satisfied with the service you receive.

Thank you once again for choosing Little Sprouts. We are looking forward to hearing back from you soon. 

At Little Sprouts, we pride ourselves on consistently delivering high-quality products and services to our customers. We have a strict quality control process in place to ensure that our products meet or exceed the industry standards, however, we regret to inform you that our products do not come with warranties.

We believe in being transparent with our customers about our policies, so we are informing you that we are not responsible for any damage that may occur after the purchase or due to misuse of the product or natural wear and tear. Our team is always ready to answer any questions or concerns that you may have regarding product quality or performance, and we do our best to address any issues or concerns that come up.

We appreciate your business and support and look forward to serving you on your future purchases.

We appreciate your business and we are working tirelessly to ensure that every order is fulfilled accurately and expediently.We understand that sometimes, unforeseen circumstances may arise and cause the need to cancel an order. However, it is our policy that once an order has been placed, it cannot be canceled, as our order processing and shipment procedures are designed to be prompt and efficient.

To ensure that our delivery times are met and you receive your order as quickly as possible, please double-check your order details carefully before submitting your order to us. However, if you encounter any issues or have any questions, please do not hesitate to contact us, and we would be happy to assist you in any way possible.

A pre-order is a way for you to reserve or purchase an item before it is officially released or become widely available for sale. This allows you to be one of the first to receive the product once it is released.

When you pre-order an item, you pay for it in advance and it guarantees that a product will be reserved for you. This can be especially helpful for highly anticipated products or limited edition items, as they can sell out quickly once they are officially released.

It is important to note that the actual shipment or release of the product may be delayed or subject to change, but the pre-order guarantees that you will receive the product as soon as it is available.

When you pre-order an item, it's important to keep in mind that the actual delivery of the product may take some time. This is because the manufacturer or supplier may need to produce or assemble the product, package it, and then ship it to our warehouse for distribution.

It is not uncommon for the manufacturer to release the product in waves, meaning that some customers may receive their orders before others. This can also cause delays in the shipping process.

It is important to check the estimated delivery date provided by Little Sprouts before placing a pre-order, as this can give you a general idea of when you can expect to receive your item. However, it is also important to note that delivery dates are subject to change and may be delayed due to unforeseen circumstances. Little Sprouts cannot guarantee a specific delivery date. If there is a delay in shipment, we regret to inform you that refunds will not be given. By placing your pre-order, you agree to these terms and conditions.

Additionally, we may offer alternatives, such as the option to change the shipping method or exchange for store credit if the delivery date is extended beyond a certain timeframe if possible. 

We do not offer refunds on any products or services purchased from our company. By making a purchase, you agree to this policy and understand that all sales are final.

We strive to provide high-quality products and services, and we stand behind each item we sell. If there is an issue with your order, please contact our customer service team as soon as possible, and we will do our best to resolve the issue.

In cases of product defects or shipping errors, we may offer a replacement product or exchange. If you have any questions or concerns about your order, please don't hesitate to contact us for assistance.

Thank you for choosing our company, and we appreciate your understanding of our refund policy.

Customers must notify our store of any issues with their order within three (3) days of receipt. This includes issues such as missing items, incorrect orders, or product defects.

If you experience any issues with your order, please contact our customer service team as soon as possible. We will work with you to determine the best course of action, which may include a replacement product or a refund.

If you do not notify us of an issue within three (3) days of receipt, it will be assumed that you have accepted the order as is and no further action will be taken.

We take pride in providing our customers with high-quality products and services, and we strive to ensure that your shopping experience with us is a positive one. If you have any questions or concerns about our order issue notification policy, please do not hesitate to contact us for assistance.

Promo codes are special codes that provide discounts or other offers on purchases made from our store. Promo codes may be offered for various reasons, such as sales, holidays, or special promotions.

Promo codes must be entered at the time of purchase to receive the discount or offer. They are not retroactive and cannot be applied to previous purchases.

Each promo code is only valid for a limited time and cannot be combined with any other offers, discounts, or promotions. Only one promo code can be used per transaction. If a promo code is used and the order is subsequently cancelled, the same promo code cannot be used again.

Promo codes may have additional terms and conditions, such as a minimum purchase amount or restrictions on which products are eligible. These terms will be clearly stated at the time the promo code is offered.

We reserve the right to modify or cancel a promo code at any time, without notice. Promo codes have no cash value and cannot be redeemed for cash or any other product or service.

If you experience any issues with a promo code, please contact our customer service team for assistance. We are happy to help and want to ensure that your shopping experience with us is a positive one. Thank you for choosing our store!